Walgreens CEO Admits Anti-Theft Measures in Stores Contributed to Company's $245 Million Operating Loss
Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that anti-theft measures in Walgreens stores affected the chain's overall earnings.
Walgreens CEO admits anti-theft measures hurt sales: ‘When you lock things up, you don’t sell as many of them’
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack down on rampant shoplifting that has plagued pharmacy chains around the country.
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens' anti-theft measures hurting profits
Tough times for retailers, who have battled out-of-control shoplifting and now say they’re losing money because of anti-theft measures. FOX 5’s Josh Rosenthal is in Northwest to explain why.
Walgreens CEO Says Anti-Shoplifting Measures Backfired
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. That’s a likely result as an increase in asset protection usually leads to a dip in sales,
Crain's Chicago Business10d
CEO envisions a smaller, stronger Walgreens as store closures kick in
Deerfield-based Walgreens closed 70 stores in its first quarter, and the company intends to speed up the pace moving forward, ...
Walgreens to close 3 stores in Denver, Aurora
DENVER — Walgreens plans to close three Colorado stores next month as the company works to strengthen its balance sheet.
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
EURweb on MSN4d
Walgreens CEO Says Locking up Items to Deter Theft Not Effective
Some retailers, like Walgreens, report that locking items behind displays to deter shoplifting may not be effective.
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Crain's New York5d
Anti-shoplifting effort is hurting sales, Walgreens says
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...
Walgreens says locking up products to prevent shoplifting hurts sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
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Walgreens says locking up products from shoplifters hurt sales
Locking up store merchandise can deter shoplifters and paying customers alike, according to Walgreens. The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter ...
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Walgreens: We Accidentally Proved Locks Are a Dumb Idea
We deliver the news the way we like it—really short and unbiased. Subscribe to Newser newsletters. It wasn't all bad news for ...