Walgreens CEO Admits Locking Up Products Backfired, Sales Decreased
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. Per Fortune, Wentworth spoke about the state of the company,
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I don't have anything magnificent to share with you today. It is a hand-to-hand combat battle still,
Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It
American pharmacy store chain Walgreens has discovered that locking its wares behind lock and key in an apparent effort to stop shoplifters has backfired spectacularly. As Fortune reports, the company has been battling with a major year-over-year decline in earnings and announced it would close an additional 450 stores across the country this year.
Walgreens says locking up products to prevent shoplifting hurts sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
Walgreens CEO just now realizes locked shelves were a bad idea
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to CEO Tim Wentworth. “It is a hand-to-hand combat battle still, unfortunately,
Walgreens CEO Admits Locking Up Products Had Negative Effects
Despite efforts to prevent retail theft, Walgreens reported a 32% in "shrink," or a loss of inventory that can’t be accounted for through sales.
Walgreens CEO Says Locking up Items to Deter Theft Not Effective
Some retailers, like Walgreens, report that locking items behind displays to deter shoplifting may not be effective. Walgreens CEO Tim Wentworth recently described theft prevention in stores as an ongoing and challenging struggle.
Walgreens CEO says loss prevention caused theft
Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft
Locking up products to combat shoplifting is bad for business, drugstore CEO reports
STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Crain's Chicago Business9d
CEO envisions a smaller, stronger Walgreens as store closures kick in
Deerfield-based Walgreens closed 70 stores in its first quarter, and the company intends to speed up the pace moving forward, ...
Walgreens Pharmacy Strength And CEO Comments Toss Cold Water On Private Equity Deal
Walgreens improving pharmacy business and comments from the company’s CEO are convincing Wall Street that the drugstore won't ...
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Walgreens says locking up products from shoplifters hurt sales
The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter earnings call Tuesday that "When you lock things up … you don't sell as many of them. We've kind of proven ...
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Plus, its compact size makes it perfect for small work teams of up to seven people. With a reasonable price tag just south of ...
Crain's New York4d
Anti-shoplifting effort is hurting sales, Duane Reade parent says
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...